Coming off of Convergence, it’s not like you need a warm fuzzy about the community to which we belong, but you might just get one reading the below. Please read what Kerry Rosvold responded when I asked her, ” In The Era of the Customer, what role does ‘community’ play in supporting this concept?”
“As businesses, we all evaluate what’s going on with our customer base: who is new, who is joining from a different segment, and who is using a certain group of products...(read more)![]()
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