This page provides you with a consolidated list of published documentation, sources of information, known issues, solutions, and tips and tricks for working with Microsoft Dynamics ERP RapidStart Services.
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Recent news
In the March 2014 release of Microsoft Dynamics Lifecycle Services, support for creating and opening RapidStart Services projects for Microsoft Dynamics AX was added to the Lifecycle Services project page. The use of the Online services for Microsoft Dynamics ERP website is no longer required.
Getting started
To learn about RapidStart Services, refer to the following resources:
- Introduction to Microsoft Dynamics ERP RapidStart Services
- The architecture of Microsoft Dynamics ERP RapidStart Services
- Sign up and add users for RapidStart Services in Microsoft Dynamics Online
- Work with configuration projects in Microsoft Dynamics ERP RapidStart Services
- Design custom content for Microsoft Dynamics ERP RapidStart Services
Top downloads
| Link | Description |
| Microsoft Dynamics ERP RapidStart Connector for RapidStart Services | The Microsoft Dynamics ERP RapidStart Connector is a service that enables Microsoft Dynamics ERP RapidStart Services to communicate with an on-premises installation of Microsoft Dynamics AX Application Object Server (AOS). You must install Microsoft Dynamics ERP RapidStart Connector on the same computer that is running the AOS instance. You must install one instance of Microsoft Dynamics ERP RapidStart Connector for each AOS instance that has to connect with RapidStart Services. |
| Required X++ class for creating companies in RapidStart Services for Microsoft Dynamics AX 2012 | When you use the RapidStart services to configure Microsoft Dynamics AX 2012, an additional X++ class is needed for creating companies. This hotfix installs the required X++ class. |
Still having trouble?
If you’re still having trouble, you can get assistance in the following ways:
- Post your questions on the Microsoft Dynamics Community forum.
- Contact your partner.
- If you are enrolled in a support plan directly with Microsoft, enter a new support request with Microsoft Dynamics Technical Support.
Getting Help from Technical Support
If you need to file a request for help setting up or using RapidStart Services, use the following steps to contact Microsoft Technical Support.
- If you are a partner:
- Sign in to PartnerSource.
- In the navigation bar, click Support.
- Click Get Help Now by Creating a Support Request.
-or
If you are a customer:
- Sign in to CustomerSource.
- Click Log a Support Incident.
- In the Regarding which customer? field, select the company the request is for, and then click Next.
- Under New Support Incident, click the name of the product that you want to use RapidStart Services with, such as Microsoft Dynamics AX Business Value (2012), and then click Next.
- In the Support Topic list, select Tech: System Administration and Setup.
- In the Sub-topic list, select RapidStart, and then click Next.
- Review details for accuracy in the Contact information, Support contract information, and Product information areas and make any necessary updates.
- In the Please tell us about your problem area, provide our support team with details about the issue you are having.
- Click Submit.