The term, “content intelligence,” refers to a combination of document management and Business Intelligence (BI) to enhance and broaden data-driven decision-making. Gerry Brown, a Senior Analyst for Ovum in London, coined this term in 2007 when he saw the two processes, which had hitherto been separate, bring together two sets of data in response to customer demands for inclusion of content they were managing outside of their accounting system. Professionals wanted to be able to access their virtually...(read more)Image may be NSFW.
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