In today’s post, I would like to share Reason Code functionality on POS. We often conduct transactions that need a reason or comment. Microsoft Dynamics AX has come up with reason codes in which we can define reason behind of the transactions. I would like to share how we can use this functionality over AX POS
Step 1: Go to Retail > Setups > Reason Codes
Step 2: Create new Reason Code
Step 3: Type reason Number, description and input type sub codes to associate more sub codes in reason code or you can go for text to if you just want write something as a reason.
Step 4: Create Sub Codes
Step 5 : In General mark the check box
Step 6 : In Printing mark check box if you want to Print the reason code on the receipt
You can define where you want these reason code to be apply:
Go to Retail > Setup > POS > Profile > Functionality Profile
Step 8: now run the JOBS
You can see over POS reason code will be applied
You can also review on HQ which transaction has been perform on that particular reason Code
Go to Retail > Setup > Reason Code > Reason Code Transaction