I’m going to share a few tips and tricks with you on how to improve your chances for getting fast case turnaround times. These are especially important if you are reporting a bug. Behind the Scenes What I’m about to reveal is top secret, so don’t share it with anyone outside your immediate team! The diagram in Figure 1 describes the end-to-end workflow that happens when you file a problem report with Microsoft support. Figure 1 Problem Report End-to-end Workflow It doesn’t take a rocket scientist...(read more)![]()
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