Recently I faced an issue, I couldn’t connect to SQL Database environments on Sandbox Environments, upon Investigation found that Environments being migrated and you don’t have access to Sqladmin user...
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Cannot Connect to SQL Database on Sandbox Environments
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Multi-tasking while LCS is doing its thing…
Have you deployed Microsoft Dynamics 365 F&O environments, packages, moved databases etc. using Microsoft Dynamics Lifecycle Services (LCS) before? If you have, you know that all of these operations take...(read more)![]()
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The Microsoft Dynamics Modern Store - Fashion Retail
www.youtube.com/watchSarah is a shopper in the Generation Y/Z demographic. She likes to be connected at all time, and opts in to share her location and to receive notifications. This video shows how Microsoft solutions based on Microsoft Dynamics can help the retailer to engage their customer consistently, enjoyably, and profitably. Products facilitating this scenario are: Microsoft Dynamics AX, Dynamics CRM, Dynamics Marketing, Dynamics Partner Solutions, Dynamics AX Modern Point of Sale, and Microsoft Social Engagement.
To learn more about Microsoft Dynamics click here: https://www.microsoft.com/en-gb/dynamics/retail.aspx![]()
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The Microsoft Dynamics Modern Store - Electronics Retail
www.youtube.com/watchGreg is a shopper in the Generation Y demographic - he likes to be connected, but only when he decides to. This video shows how Microsoft solutions based on Microsoft Dynamics can help the retailer to engage their customer consistently, enjoyably, and profitably. Products facilitating this scenario are: Microsoft Dynamics AX, Dynamics CRM, Dynamics Marketing, Dynamics Partner Solutions, Dynamics AX Modern Point of Sale, and Microsoft Social Engagement.
To learn more about Microsoft Dynamics click here: https://www.microsoft.com/en-gb/dynamics/retail.aspx![]()
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Smiles Co. brings additional joy to customers with the help of Dynamics 365 for Operations
www.youtube.com/watchSmiles Co. is a company with kindness behind everything they do. “We seek to find new value in things that, in our hectic day-to-day lives, are taken for granted and ultimately overlooked,†says the company’s website. Smiles Co. operates a wide range of enterprises and, in order to accelerate the decision-making and strategy planning process, the company built a business data platform using Microsoft Dynamics 365 and Azure. See how, by operating in the cloud, the platform increases user-friendliness and cost savings.
Click here to learn more: https://aka.ms/smiles![]()
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Rev2 of importing production routes in D365FO
Rev2 of importing production routes in D365FO
Sequence priority
Information
Data entity
Table
Additional criteria
1
Resource groups
Resource groups
WrkCtrTable
all
2
Reso...(read more)![]()
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Grand Theft User Group
My colleague Josh Knox (https://iamjoshknox.com/) and I attended the D365UG Summit event this week. On Friday afternoon, we showed up for a session called “How to Make Training a Success in Your D365FO Implementation.” Unfortunately, there was a scheduling snafu and no presenter.
We figured what the heck, let’s steal this thing and MC a discussion! Then a room full of smart end users gave us a lot of free great content. And since we’re in the spirit of stealing, we figured let’s take that content and make a blog post too!
Training Around Go-live
Probably the biggest issue raised by the group was how to support users during the go-live. It can be quite overwhelming for users to adopt a new system, and sometimes minor steps or deviations in the process can cause headaches.
Some of the ideas presented by the group for supporting the users included:
- A dedicated triage room at go-live where users can meet with system experts and SMEs to immediately get help and have questions answered. Also, once they get answers, also provide documentation of the question and answer.
- Ensure training scenarios include what to do when things go wrong.
- Give end users visibility and training into how the system works beyond their individual scope by explaining other upstream and downstream processes.
- Provide business context for the processes being done in Dynamics.
- One idea was to not do that much training prior to go-live. Teach users some basics about Dynamics, but wait until they have actual business data to process and do the training then.
Avoid Burnout
Implementations are challenging as generally the people involved have extra work. Also, during a go-live users won’t be able to process things as fast as they could in their old system, creating work backlog and additional stress. It’s important to have strategies in place to mitigate this.
The user community came up with these strategies to help:
- Have healthy lunch catered – eating poorly does not help stress levels.
- Nominate one person as a captain to train others in their group; this person doesn’t necessarily need to be the group manager. Also, it may be beneficial to nominate this person based on their success learning Dynamics.
- Prior to go-live, allow users to set aside a certain amount of time each day to learn.
Process Documentation
Everyone feels better about a new system with some reference materials, even if only for the most frequent processes.
Advice in this area was:
- Decide on the format and storage of the documentation. SharePoint and Word seemed like the general tools of choice. (I personally really like Manula https://www.manula.com/ for writing process documentation.)
- Use a good screen grab tool helps create documentation:
- Snag-it is the popular paid choice (https://www.techsmith.com/screen-capture.html).
- Greenshot is popular free open source tool (https://getgreenshot.org/).
- PowerPoint also has a Screen Recording feature. Find it in the Insert tab on the ribbon bar.
- Show high level processes in Visio, and have links back to Word documents with the Dynamics process.
- Task recordings and task guides were not widely used. One user found success by organizing the library of Task guides in SharePoint, and teaching users how to find them.
- In the past, personalizations were hard to share. With the new Saved Views feature coming soon, it will be much easier to publish UI modifications.(https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/get-started/saved-views).
- Microsoft Learn now has Dynamics content (https://docs.microsoft.com/en-us/learn/browse/?products=dynamics-finance-operations).
Keyboard Shortcuts
Teaching users keyboard shortcuts for high volume processes can greatly improve user efficiency.
Speed up your data entry by:
- Downloading this free one-page guide of common Dynamics shortcuts (https://www.saglobal.com/en-us/product-information/keyboard-shortcuts-for-microsoft-dynamics-365-for-finance-and-operations.html).
- There’s a Right click > View shortcuts button in Dynamics that shows only shortcuts that apply to the current form.
- Have a keyboard shortcut expert walk through and document how to do specific processes only using the keyboard, then train the users on those specific steps.
Validation (The Human Type)
Implementations are challenging! It’s so important to be supportive and understanding when going through this massive change, and to let people know some stress and frustration is a normal part of the process – and that you will all pitch in to get through it.
My first job was doing an implementation on Axapta 2.5 back in 2002. Never in my life have I had weirder dreams than during that six months. I had a dream where my friend and I were at a restaurant and he said, “I’ll have a Fanta with my waffles. Then I want to you kill me!” And then my brother wrote a song about it. And then he made a hiphop mix because my family is weird (https://soundcloud.com/matthewdean/fanta-hiphop-mix).
To reiterate, trust me when I say EVERYTHING you’re feeling is normal and you will make it through that go-live!
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Deserializing Json Array in D365
I was experiencing an issue while creating a purchase requisition which has more than single line in D365 environment via service. The issue was actually specific to de-serializing the JSON array D365...(read more)![]()
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Power Bi : du design jusqu’à l’intégration dans un espace de travail MSDyn365FO
English version available here
La technologie évolue rapidement, surtout lorsqu’on travaille sur des outils Microsofts. La conséquence est que certains de mes anciens articles peuvent être obsolètes...(read more)![]()
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Key fixes coming in PU30 / 10.0.6
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Fixes to look out for in PU29 / 10.0.5
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Licensing updates in D365FO
Starting Oct 2019, new packaging and licensing of D365FO as 'Dynamics 365 (Business Applications) Finance and Supply Chain Management' to support NEW STANDALONE WORKLOADS.
License types remains ...(read more)![]()
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Correct accounting date during posting for expense report
There is a feature in Dynamics 365 Finance & Operations for Expense report posting, which helps you to post the expense report in the next opening period if the current period is closed.
To enable...(read more)![]()
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CDE Community Driven Engineering for Microsoft Dynamics 365 Finance and Operations One version
CDE Community Driven Engineering for Microsoft Dynamics 365 Finance and Operations One version
Few features/takeaways:
Open to all
Monthly cadence
Signup https://aka.ms/communitydrivenengineerin...(read more)![]()
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The Microsoft Dynamics Modern Store - Fashion Retail
www.youtube.com/watchSarah is a shopper in the Generation Y/Z demographic. She likes to be connected at all time, and opts in to share her location and to receive notifications. This video shows how Microsoft solutions based on Microsoft Dynamics can help the retailer to engage their customer consistently, enjoyably, and profitably. Products facilitating this scenario are: Microsoft Dynamics AX, Dynamics CRM, Dynamics Marketing, Dynamics Partner Solutions, Dynamics AX Modern Point of Sale, and Microsoft Social Engagement.
To learn more about Microsoft Dynamics click here: https://www.microsoft.com/en-gb/dynamics/retail.aspx![]()
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The Microsoft Dynamics Modern Store - Electronics Retail
www.youtube.com/watchGreg is a shopper in the Generation Y demographic - he likes to be connected, but only when he decides to. This video shows how Microsoft solutions based on Microsoft Dynamics can help the retailer to engage their customer consistently, enjoyably, and profitably. Products facilitating this scenario are: Microsoft Dynamics AX, Dynamics CRM, Dynamics Marketing, Dynamics Partner Solutions, Dynamics AX Modern Point of Sale, and Microsoft Social Engagement.
To learn more about Microsoft Dynamics click here: https://www.microsoft.com/en-gb/dynamics/retail.aspx![]()
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Smiles Co. brings additional joy to customers with the help of Dynamics 365 for Operations
www.youtube.com/watchSmiles Co. is a company with kindness behind everything they do. “We seek to find new value in things that, in our hectic day-to-day lives, are taken for granted and ultimately overlooked,†says the company’s website. Smiles Co. operates a wide range of enterprises and, in order to accelerate the decision-making and strategy planning process, the company built a business data platform using Microsoft Dynamics 365 and Azure. See how, by operating in the cloud, the platform increases user-friendliness and cost savings.
Click here to learn more: https://aka.ms/smiles![]()
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Embeber aplicaciones web en #MSDyn365FO con WebsiteHost control (PU31)
Como ya sabréis, acaba de salir la versión 10.0.7 PU31 en PEAP , y como es de esperar viene cargada de novedades, tanto funcionales como técnicas. Una de las novedades que más me ha llamado la atención...(read more)![]()
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Use saved Views to improve Performance
As announced by Microsoft the saved Views feature is available in Preview and I did a short evaluation using this feature.
As we see many users are often overwhelmed to build fitting queries and columns...(read more)![]()
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Today's enterprise ERP opportunities suit Microsoft product strengths, says Avanade ERP practice lead
In the enterprise ERP market,
Microsoft partners have historically had to fight an uphill battle
against entrenched vendors, most notably SAP and Oracle. But
software investment decisions in large organizations are different
today, says
Barr... Read the full text.![]()
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